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Role clarification
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What is it that differentiates high performing individuals from others? Perhaps, the ability to understand and define their roles more clearly - all other conditions being equal.
The role clarification process helps managers to define their own role boundaries, the way they see their primary task and their expectations from others. In turn, it helps the manager's colleagues also to share their expectations of the role the manager is performing. In a dynamically changing environment, this process is vital to ensure that misunderstandings and conflicts are minimized. Our role clarification intervention helps organisations avoid the unnecessary stress and conflict that is often based not on interpersonal issues, but on a lack of clarity of roles, boundaries and authority. |
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